Privacy
We know privacy policies can be very dull to read but we want to make sure you know what we do to protect your privacy and personal information. We have written this policy to make sure you know how we collect, store, and use any personal info we receive from you, and how we keep it safe.
Our top priority is to keep your information safe, we house this in a secure environment and only those who have a legitimate and permitted reason to use the information will have access. To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to protect the information we collect from you.
Please do not provide data to us if you do not want your personal data to be used in the ways set out here.
Any personal information we collect will only be used in line with all the applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
We will collect and use the following personal data you give us when visiting the site, ordering from us, or asking for information.
The data we collect includes:
• for orders, name, address, email address, order details;
• for enquiries, postal address mobile phone number, twitter handle, Facebook address, Instagram handle;
• Any other personal information that you choose to send us.
We also collect information about you from other sources, including demographic information such as postcode, preferences and interests.
We collect information from your computer and about your visits to and use of this website. This includes collecting unique online identifies such as IP addresses, which are numbers that uniquely identify a specific computer or other device on the internet. Please see our Cookie policy for more details.
We may collect and process additional information with your permission.
We will hold and use the personal data we collect via our websites, our social media, our transactional data, from your emails on our website, from surveys and forms and other ways you communicate with us.
Legal reasons for processing
We promise that we shall only use your data in the way you wish, and we shall always respect your privacy. We must have one or more legal reasons to process your personal information. They are:
• To fulfil a contract we have with you i.e. order fulfilment.
• For our legitimate interests in providing you with news and information about our products and services. You are in complete control of your data and can choose not to receive these messages, either when you first provide your data, or in every communication we send you afterwards.
• When you give us consent to process your data
• When it is our legal duty, for example to disclose your details to government bodies such as HMRC or law enforcement agencies.
How will we use the information about you?
We use your personal information to reply to you or to keep you updated about any of our wonderful new products, internal record keeping, analysis, profiling, market research, customer service and to improve our products. Of course, you may tell us to stop contacting you at any time.
We do not sell, rent or exchange your personal information with any third party for commercial reasons.
We may pass your personal information onto a third party (a ‘data processor’) working on our behalf to process your data. They will safeguard your information for us under data protection regulations.
Disclosing your personal data
Your information will be used by the following parties under our control:
• To workers who deliver our products
• Third parties who provide a service to us, for example
our website hosting company
our email distribution platform
We shall keep your personal data within our website except where disclosure is required by law, for example to government bodies and law enforcement agencies.
How long we keep your personal information
We only keep your personal information for as long as we need to, so that we can use it for the reasons described above. Where your information is no longer required or is no longer relevant, we will ensure it is disposed of securely.
The actual period for which we store your personal information will vary depending on the type of personal information and how it is used.
Payments
All pages of our site are protected by SSL (Secure Socket Layer) technology indicated by https:// at the start of every page. We are fully PCI-DSS Compliant as we use PayPal as our Payment Service Provider.
We store the order’s content will send you details of the order by email. You may store the terms separately if you wish. Order details cannot be accessed online after completion of the order process.
Security
Our website is hosted by Squarespace across multiple Tier III Datacenters in the United States. Data from the EU is protected by the EU US Privacy Shield. Data is protected in line with the UK Data Protection Act 2018.
Marketing
We would love to tell you about our products, special offers, promotions and events that may be of interest to you. From time to time, we may also ask you to participate in research, so we make sure we create the best products for you.
We will ask you to opt into any communications from us and you will always have the option to opt out at any time. If you want to stop receiving marketing communication from us, please contact info@abbiedixon.co.uk
Third party links
At times we find articles and social media posts that you may be interested in – we may include links to these third parties on this website and social media channels. Where we provide a link, it does not mean that we endorse or approve that site’s policy towards visitor privacy and we cannot be responsible for the protection or privacy of data you provide while visiting such sites. You should review their privacy policy before sending them any personal data.
Your rights and control over your personal data access to your information and correction
Access your personal data by making a subject access request
You have the right at any time to ask us what personal information we hold about you, and to ask us to update, amend or delete any data that is incorrect or out of date. As data controller, we will be as clear and transparent as possible and uphold any requests for data disclosure or amendment as soon as possible.
To protect your privacy and security we may need to verify your identity before disclosing or deleting your data. Due to the nature of our business, it may take up to 30 days for an amendment to become effective, but we will do all we can to ensure the delay is kept to a minimum.
Rectification, erasure or restriction of your information where this is justified
We want to make sure that your personal information is accurate and up to date. As most of the data we hold has been provided by you, please could you be sure to contact us at any time and ask us to correct or delete information you think is inaccurate, and we will do so promptly at your request. Please contact us if you have any questions about our privacy policy or information, we hold about you.
Object to the processing of your information where this is justified
You have the right to ‘block’ or suppress processing of your personal data. However, we will retain just enough of your personal data to ensure that the restriction is respected in the future. You have the right to object to your personal data being processed, for marketing and for research purposes. From the very first communication from us and every marketing communication we send after you will have the right to object to marketing. You can change your preferences here
The right to make a compliant to the data protection regulator
If you wish to lodge a complaint or seek advice from a supervisory authority, please contact the Information Commissioner’s Office (ICO). The ICO is the UK’s independent body set up to uphold your rights to data privacy. The ICO can be contacted at The Office of the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. Tel: +44 (0) 01625 545 745 Website: www.ico.org.uk
To exercise any of these rights, please contact me by info@abbiedixon.co.uk
Changes to this privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page. We encourage you to review this privacy policy whenever you visit the site.